FAMILY HANOI HOTEL, Hanoi – A Smart Stay in the City
About the Hotel
Accommodation Options
Family Hanoi Hotel offers balcony rooms and window rooms facing Hang Hanh Street. Each room includes air conditioning, a fan, a private walk-in shower bathroom with hot water, a minibar, wardrobe, and a Samsung Smart TV with 72 channels. Some rooms feature city views from their balconies.
Dining and Breakfast
The hotel serves a buffet breakfast at the Family Restaurant with a selection of international Western and Vietnamese dishes. Coffee and water are available throughout the day at no additional cost.
Tour and Travel Services
The hotel operates a travel office providing Hanoi tours, Halong Bay cruises, Sapa tours, and transport services. They offer free luggage storage, shower facilities, and computer access for guests waiting for tour pick-ups.
Central Hanoi Location
Located in Hoan Kiem district, the hotel is a 1-minute walk from Hoan Kiem Lake. The area features Vietnamese craft shops, casual bars, and small eateries serving phở noodles and bánh mì sandwiches. Nearby landmarks include Saint Joseph Cathedral (0.3 km), Hanoi Night Market (0.3 km), and Thang Long Water Puppet Theatre (0.3 km).
Guest Services
Services include a tour desk for organizing local excursions, airport pick-up with name placard service, and free limousine transport for certain cruise packages. The hotel provides travel services to Halong Bay, Bai Tu Long Bay, Ninh Binh, Sapa, and Mai Chau with various transportation options including luxury buses and trains.
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- Non-smoking rooms
- Free Wi-Fi
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Currency exchange
- Smoke detectors
- Fire extinguishers
- Key access
Guest Parking
- Electric kettle
Services
- Paid shuttle service
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Grocery shopping service
- Welcome drink
- Happy hour
Dining
- Restaurant
- Snack bar
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Playpen
- Baby pushchair
Spa & Leisure
- Entertainment
- Leisure/ TV room
Room features
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Dressing area
- Terrace
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- CD player
- AM/FM alarm clock
Location
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