Is it possible to get a baby cot or crib for my stay?
15 March 2024
Yes, arrangements can be made for a baby cot or crib upon request.
75 photos
FAMILY HANOI HOTEL, Hanoi – A Smart Stay in the City
60US$
Reserve directly with us
up to 10% cheaper
than with Booking.com
Key details
About the Hotel
39C Hang Hanh Street, Hoan Kiem,
Hanoi,
Vietnam,
Ha Noi Municipality
- Close to the Old Town
Perfect
9.1
4.7
Loved by Family Hanoi Hotel guests
"Breakfast is outstanding with a nice view of the city."
"Hotel is located right in the heart of the old quarter, which is perfect for access to bars and good restaurants serving local cuisine."
"Family room is very comfortable."
Location
Family Hanoi Hotel is located just a minute's walk from Hoan Kiem Lake, which serves as the heart of Hanoi's Old Quarter. This central location provides easy access to a wide range of attractions, shops, and restaurants. Guests can easily explore essential sites like Ngoc Son Temple and the bustling streets of the Old Quarter.
Rooms
The hotel offers a variety of room types, including large family rooms with balconies and window rooms facing Hang Hanh Street. All rooms are equipped with modern conveniences such as air conditioning, Smart Samsung TVs with 72 channels, and private bathrooms with hot water. Each room is designed to accommodate families with ample space and essential amenities.
Dining
Family Hanoi Hotel features a buffet breakfast at its Family Restaurant, providing a range of hearty options to start the day. The on-site restaurant emphasizes local and international cuisine, catering to diverse tastes. A cozy gathering space is also available for families to enjoy meals together.
Travel Services
Family Hanoi Hotel operates a travel office,
Family-friendly Amenities
The hotel prioritizes family needs with features such as free luggage storage, a shower room for late check-out, and complimentary water and coffee. Children can enjoy designated spaces for relaxation while waiting for tours. Access to family-focused hotel services adds convenience to all family stays.
Highlights
Location: Heart Of Hanoi Old Quarter
Rooms: Large Family Rooms with balcony
Dining: Buffet breakfast in Family Restaurant
Travel Services: Best Vietnam Travel office on-site
Family-friendly: Free luggage store to keep your luggages
Transport: Tailored travel and transport services
Must-do experiences
- Savor Pho Tai at Pho 10 for the best noodle soup in Hanoi.
- Visit the hidden Vietnamese Women's Museum for unique insights.
- Stroll through the vibrant Dong Xuan Market for local treasures.
- Watch the Water Puppet Show at Thang Long for cultural magic.
- Explore the historic streets of the Old Quarter for local crafts.
View all
Choose the Room
From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Deluxe Double or Twin Room Balcony
2 persons
325 sq. feet
1 King-size bed
Shower
Heating
room details
Triple Room Balcony
2 persons
325 sq. feet
1 King-size bed
Shower
Heating
room details
Family Room Balcony
2 persons
345 sq. feet
1 King-size bed
Shower
Heating
room details
Double or Twin Room View
2 persons
270 sq. feet
1 King-size bed
Shower
Heating
room details
Show all roomsLess
Check Dates & Room Rates
See what's available for your travel dates
Amenities
Thoughtfully designed amenities for a comfortable & memorable stay
General
- Non-smoking rooms
- Wi-Fi
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Currency exchange
- Smoke detectors
- Fire extinguishers
- Key access
Guest Parking
- Electric kettle
Services
- Paid shuttle service
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Grocery shopping service
- Welcome drink
- Happy hour
Dining
- Restaurant
- Snack bar
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Playpen
- Baby pushchair
Spa & Leisure
- Entertainment
- Leisure/ TV room
Room features
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Dressing area
- Terrace
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- CD player
- AM/FM alarm clock
Show more
Dining Onsite
Experience a delightful culinary voyage at Family Hanoi Hotel with an array of dining options that celebrate both local Vietnamese flavors and international cuisines. With a welcoming ambiance ideal for families, couples, and friends, guests can savor each moment while enjoying stunning views of the bay.
Family Hanoi Hotel Location
39C Hang Hanh Street, Hoan Kiem,
Hanoi,
Vietnam,
Ha Noi Municipality
Map view
39C Hang Hanh Street, Hoan Kiem,
Hanoi,
Vietnam,
Ha Noi Municipality
City landmarks
Museum
Vietnam Military History Museum
5100 ft
Landmark
Temple Of Literature
5100 ft
Monument
Ho Chi Minh Mausoleum
1.9
mi
Museum
Vietnamese Women's Museum
4400 ft
Castle
Thang Long Imperial Citadel
5100 ft
Museum
Vietnam National Museum of History
1.2
mi
Landmark
Bach Ma Temple
4100 ft
Landmark
Old City Gate
4100 ft
Landmark
Long Bien Bridge
1.5
mi
Monument
Flag Tower of Hanoi
5100 ft
Museum
Vietnam Fine Arts Museum
5100 ft
Pagoda
Tran Quoc Pagoda
1.4
mi
Theatre
Opera House
1.2
mi
Pagoda
One Pillar Pagoda
1.9
mi
Square
Ba Dinh Square
1.2
mi
Mall
Trang Tien Plaza
4400 ft
Landmark
Quan Su Temple
4400 ft
Park
Lenin Park
5100 ft
Church
Cua Bac Church
1.2
mi
Landmark
French Quarter
4400 ft
Event hall
Friendship Cultural Palace
1.5
mi
Nearby
Museum
Hoa Lo Prison
800 ft
Church
Saint Joseph Cathedral
800 ft
Dinh Tien Hoang St.
Temple of the Jade Mountain
800 ft
Library
Hoan Kiem Lake
800 ft
Hang Duong
Hanoi Night Market
800 ft
Lake of the Restored Sword
800 ft
Theatre
Thang Long Water Puppet Theatre
800 ft
87 Ma May Street Hoan Kiem District
Ancient House
800 ft
75 Dinh Tien Hoang Street
Post Office Ha Noi
800 ft
Restaurants
New Day Restaurant
2400 ft
72 Ma May Hoan Kiem
Hong Hoai's Restaurant
2100 ft
20 Bat Dan Hang Bo
The Note Coffee
700 ft
64 Luong Van Can
Pho Bo Mau Dich
400 ft
01 Bao Khanh
Cafe Pho Co
800 ft
11 Hang Gai (4th floor) Access through a silk shop on street frontage
Old Street Cafe & Restaurant
300 ft
12 Hang Hanh Street Argh Argh Argh
Explore Hanoi
Local Highlights
Getting around
Unlock Early-Bird Deals
Grab Exclusive Rates Instantly
Property information and rules
Check-in
from 13:00-23:59
Check-out
until 12 pm
Guest Parking
No parking available.
Internet
Wireless internet is available in for free.
Breakfast
You can start your day with a full breakfast, which costs VND 200,000 per person per day.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are not allowed.
Languages
English, Chinese, Vietnamese
Number of rooms:
24
Guest Ratings & Reviews
Real Guest Experiences & Ratings
Show moreShow less
Pros
Great location
Helpful staff
Clean rooms
Comfortable beds
Cons
Noisy broadcasts
Bathroom smells
No English channels
Guest reviewsbased on 381 reviews
Ava from Ireland
Couple
Double or Twin Room View
3 nights in November 2025
|
Reviewed:January 29, 2026
6/10
central locationsmall roomstrange smell
The location was central plenty of restaurants were nearby.
The picture online was not what I saw I think. The rooms felt small a definite drawback. Also there was a strange smell coming from the bathroom it was quite off-putting.
0 Helpful
Lily from United Kingdom
Single
Double or Twin Room View
3 nights in November 2025
|
Reviewed:December 07, 2025
9.5/10
a very central stay
central locationhelpful staffpatient staffhotel room
the location was great because i could walk to many places. the staff were very helpful and assisted me book a bus trip. i found lily to be particularly helpful and patient with my questions. the hotel room was really perfect as well.
the breakfast was served in a different hotel, a bit inconvenient though quite close.
Rooms
9/10
the room itself had a nice view, letting me watch the city life. it included comfortable beds and fresh linen. the daily cleaning service kept everything tidy.
Service
10/10
they provided recommendations on local attractions and dining options. i found the team to be very responsive and polite.
0 Helpful
|
leonard from united states
Family with children
deluxe double or twin room balcony
3 nights in November 2025
|
Reviewed:December 07, 2025
7/10
decent stay with minor drawbacks
satisfying breakfasthelpful staffsmall roombathroom smell
the location was very central. i found the breakfast quite satisfying with a good selection of options. the staff, especially helen, were helpful and always available to assist with any requests.
the room i stayed in was smaller than what i had expected from the photos online. there was a noticeable smell coming from the bathroom at times, and this was a bit unpleasant.
0 Helpful
Questions of the users
About Family Hanoi Hotel
Are there any day tours available to Sapa from Hanoi?
22 April 2024
Yes, there are options for both one-day and overnight tours to Sapa. More details can be provided upon request.
Is airport shuttle service available? What are the costs?
5 June 2024
Airport pick-up service is offered at a fee of $17 for a 4-seater car or $19 for a 7-seater car. Additional vehicle options are available as well.
What is the distance from the hotel to Hoan Kiem Lake?
3 July 2024
Hoan Kiem Lake is just a minute's walk away from the hotel.
Are elevators available in the hotel?
15 August 2024
Unfortunately, there is no lift available in the hotel.
Can luggage be stored at the hotel while I travel?
1 September 2024
Yes, luggage storage services are available for guests while traveling.
Is smoking allowed on balconies at the hotel?
18 September 2024
Yes, smoking is permitted on the balcony areas. Please indicate the dates you plan to stay for availability checks.
Is there an option for late check-out if I pay an extra fee?
22 October 2024
Late check-out can be arranged depending on room availability, and additional charges may apply.
Does the hotel provide transportation services for trips to Halong Bay?
10 November 2024
Transportation options, including limousine service to Halong Bay, are available along with various cruise packages.
Are there tours available to Ninh Binh?
3 December 2024
Yes, day trips to Ninh Binh can be arranged. Please provide the number of travelers for more details.Next best alternative
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