Family Hanoi Hotel Exterior photoFamily Hanoi Hotel Room photoFamily Hanoi Hotel Room photo
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From60US$ /night
Check-in
01Jun2026Select date
Check-out
02Jun2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

39C Hang Hanh Street, Hoan Kiem, Hanoi, Vietnam
-
Close to the Old Town
Perfect
9.1
/10
4.7
/5

Location

Family Hanoi Hotel is located just a minute's walk from Hoan Kiem Lake, which serves as the heart of Hanoi's Old Quarter. This central location provides easy access to a wide range of attractions, shops, and restaurants. Guests can easily explore essential sites like Ngoc Son Temple and the bustling streets of the Old Quarter.

Rooms

The hotel offers a variety of room types, including large family rooms with balconies and window rooms facing Hang Hanh Street. All rooms are equipped with modern conveniences such as air conditioning, Smart Samsung TVs with 72 channels, and private bathrooms with hot water. Each room is designed to accommodate families with ample space and essential amenities.

Dining

Family Hanoi Hotel features a buffet breakfast at its Family Restaurant, providing a range of hearty options to start the day. The on-site restaurant emphasizes local and international cuisine, catering to diverse tastes. A cozy gathering space is also available for families to enjoy meals together.

Travel Services

Family Hanoi Hotel operates a travel office, Best Vietnam Travel, offering tailored travel and transport services throughout Vietnam. Guests can book cruises in Halong Bay and various tours including Hanoi, Sapa, and Ninh Binh excursions. This service allows for a seamless transition between accommodation and exploration of Vietnam's stunning sites.

Family-friendly Amenities

The hotel prioritizes family needs with features such as free luggage storage, a shower room for late check-out, and complimentary water and coffee. Children can enjoy designated spaces for relaxation while waiting for tours. Access to family-focused hotel services adds convenience to all family stays.

Highlights

Location: Heart Of Hanoi Old Quarter

Rooms: Large Family Rooms with balcony

Dining: Buffet breakfast in Family Restaurant

Travel Services: Best Vietnam Travel office on-site

Family-friendly: Free luggage store to keep your luggages

Transport: Tailored travel and transport services

Must-do experiences

  • Savor Pho Tai at Pho 10 for the best noodle soup in Hanoi.
  • Visit the hidden Vietnamese Women's Museum for unique insights.
  • Stroll through the vibrant Dong Xuan Market for local treasures.
  • Watch the Water Puppet Show at Thang Long for cultural magic.
  • Explore the historic streets of the Old Quarter for local crafts.
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Choose the Room

From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Deluxe Double or Twin Room Balcony
2 persons
325 sq. feet 
1 King-size bed
Shower
Heating
Triple Room Balcony
2 persons
325 sq. feet 
1 King-size bed
Shower
Heating
Family Room Balcony
2 persons
345 sq. feet 
1 King-size bed
Shower
Heating
Double or Twin Room View
2 persons
270 sq. feet 
1 King-size bed
Shower
Heating
Click button to see more rooms
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Check Dates & Room Rates

See what's available for your travel dates

Amenities

Thoughtfully designed amenities for a comfortable & memorable stay
Facilities: Great
8.8/10Review score

General

  • Non-smoking rooms
  • Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • Currency exchange
  • Smoke detectors
  • Fire extinguishers
  • Key access

Guest Parking

  • Electric kettle

Services

  • Paid shuttle service
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Grocery shopping service
  • Welcome drink
  • Happy hour

Dining

  • Restaurant
  • Snack bar

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Playpen
  • Baby pushchair

Spa & Leisure

  • Entertainment
  • Leisure/ TV room

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Dressing area
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • CD player
  • AM/FM alarm clock
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Dining Onsite

Experience a delightful culinary voyage at Family Hanoi Hotel with an array of dining options that celebrate both local Vietnamese flavors and international cuisines. With a welcoming ambiance ideal for families, couples, and friends, guests can savor each moment while enjoying stunning views of the bay.
Family Hanoi Hotel Restaurant photo
Family Hanoi Hotel Restaurant photo
Family Hanoi Hotel Restaurant photo

Family Restaurant

International Western and Vietnamese
Ambiance
Family friendly, Traditional, and Modern atmosphere taking in breathtaking bay views
Key Offerings
Savor a wide selection of dishes, including traditional Vietnamese fare alongside American, French, and Asian delights, served with attention to dietary preferences such as vegan and gluten-free options.
Reservation
Not needed
Open for breakfast with extensive selections; other meal times vary.

Family Hanoi Hotel Location

39C Hang Hanh Street, Hoan Kiem, Hanoi, Vietnam
Map view
39C Hang Hanh Street, Hoan Kiem, Hanoi, Vietnam
Nearby
Museum
Hoa Lo Prison
800 ft
Church
Saint Joseph Cathedral
800 ft
Dinh Tien Hoang St.
Temple of the Jade Mountain
800 ft
Library
Hoan Kiem Lake
800 ft
Hang Duong
Hanoi Night Market
800 ft
Lake of the Restored Sword
800 ft
Theatre
Thang Long Water Puppet Theatre
800 ft
87 Ma May Street Hoan Kiem District
Ancient House
800 ft
75 Dinh Tien Hoang Street
Post Office Ha Noi
800 ft
Restaurants
New Day Restaurant
2400 ft
72 Ma May Hoan Kiem
Hong Hoai's Restaurant
2100 ft
20 Bat Dan Hang Bo
The Note Coffee
700 ft
64 Luong Van Can
Pho Bo Mau Dich
400 ft
01 Bao Khanh
Cafe Pho Co
800 ft
11 Hang Gai (4th floor) Access through a silk shop on street frontage
Old Street Cafe & Restaurant
300 ft
12 Hang Hanh Street Argh Argh Argh
Explore Hanoi
Local Highlights
Top Attractions
Activities
Dining
Entertainment
Hoa Lo Prison
3 minutes' walk
A historical site showcasing Vietnam's colonial past, featuring poignant exhibits about political prisoners.
Hoan Kiem Lake
3 minutes' walk
A picturesque lake at the heart of Hanoi, perfect for leisurely strolls and traditional water puppet shows.
Temple of the Jade Mountain
3 minutes' walk
An iconic temple on an island in Hoan Kiem Lake, renowned for its beautiful architecture and tranquil surroundings.
Vietnam Military History Museum
19 minutes' walk
Displays Vietnam's military history with aircraft and weaponry, making it a fascinating visit for history buffs.
Hanoi Night Market
3 minutes' walk
A vibrant market filled with local crafts and street food, open on weekends. Great for evening strolls and shopping.
Cyclo Tours
3 minutes' walk
Traditional cyclo rides exploring the Old Quarter's narrow streets. A unique cultural experience for all ages.
Relaxing at Hoan Kiem Lake
3 minutes' walk
Perfect for unwinding, this lake offers peaceful spots ideal for relaxation, picnicking, and people-watching.
Pho Bo Mau Dich
2 minutes' walk
A cozy spot for authentic Vietnamese pho, known for its rich broth and homemade noodles. Casual dining atmosphere.
The Note Coffee
3 minutes' walk
A charming café famous for its beautiful views of Hoan Kiem Lake and signature coffee drinks. A perfect hangout spot.
New Day Restaurant
9 minutes' walk
Offers a diverse menu featuring local Vietnamese dishes. Casual and friendly, perfect for family dining.
Hanoi Opera House
25 minutes' walk
A stunning landmark showcasing various performances, including opera and cultural events. Elegant setting for all ages.
Jazz Club Hanoi
15 minutes' walk
A vibrant venue featuring live jazz music, great for a fun night out. Casual atmosphere ideal for music lovers.
Getting around
City Centre
Hanoi4 min  ·  1000 ft
Airports
Noi Bai International (HAN)41 min  ·  16.8 mi
Cat Bi International (HPH)178 min  ·  73.5 mi
Train
Ha Noi Railway station16 min  ·  4300 ft
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Property information and rules
Check-in
from 13:00-23:59
Check-out
until 12 pm
Guest Parking
No parking available.
Internet
Wireless internet is available in for free.
Breakfast
You can start your day with a full breakfast, which costs VND 200,000 per person per day. 
Children & extra beds
Maximum capacity of extra beds in a room is 1. 
Pets
Pets are not allowed.
Languages
English, Chinese, Vietnamese
Number of rooms:
24

Guest Ratings & Reviews

Real Guest Experiences & Ratings
Review summary
Based on recent reviews
Powered by AI
Family Hanoi Hotel is frequently praised for its excellent location in the Old Quarter, offering convenient access to attractions like Hoan Kiem Lake, as well as numerous shops and restaurants. Guests often enjoy rooms with balconies that provide lively views of Hang Hanh Street. While the breakfast buffet is generally considered excellent and diverse, some guests have noted that it is served in a nearby hotel. The rooms themselves are often described as spacious and modern, some featuring large windows and offering quiet comfort despite the central location.
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Review score
Based on 381 verified reviews
9.0/10
Perfect
94%
Recommend
Location
9.6/10
Staff
9.6/10
Facilities
8.8/10
Cleanliness
9.2/10
Pros
Great location
Helpful staff
Clean rooms
Comfortable beds
Cons
Noisy broadcasts
Bathroom smells
No English channels
Guest reviews
based on 381 reviews
9.0/10
based on 521 reviews
9.1/10
Ava from Ireland
Couple
Double or Twin Room View
3 nights in November 2025
|
Reviewed:January 29, 2026
6/10
central locationsmall roomstrange smell
The location was central plenty of restaurants were nearby.
The picture online was not what I saw I think. The rooms felt small a definite drawback. Also there was a strange smell coming from the bathroom it was quite off-putting.
0 Helpful
Lily from United Kingdom
Single
Double or Twin Room View
3 nights in November 2025
|
Reviewed:December 07, 2025
9.5/10

a very central stay

central locationhelpful staffpatient staffhotel room
the location was great because i could walk to many places. the staff were very helpful and assisted me book a bus trip. i found lily to be particularly helpful and patient with my questions. the hotel room was really perfect as well.
the breakfast was served in a different hotel, a bit inconvenient though quite close.
Rooms
9/10
the room itself had a nice view, letting me watch the city life. it included comfortable beds and fresh linen. the daily cleaning service kept everything tidy.
Service
10/10
they provided recommendations on local attractions and dining options. i found the team to be very responsive and polite.
0 Helpful
|
Show more
leonard from united states
Family with children
deluxe double or twin room balcony
3 nights in November 2025
|
Reviewed:December 07, 2025
7/10

decent stay with minor drawbacks

satisfying breakfasthelpful staffsmall roombathroom smell
the location was very central. i found the breakfast quite satisfying with a good selection of options. the staff, especially helen, were helpful and always available to assist with any requests.
the room i stayed in was smaller than what i had expected from the photos online. there was a noticeable smell coming from the bathroom at times, and this was a bit unpleasant.
0 Helpful
Questions of the users
About Family Hanoi Hotel
Is it possible to get a baby cot or crib for my stay?
15 March 2024
Yes, arrangements can be made for a baby cot or crib upon request.
Are there any day tours available to Sapa from Hanoi?
22 April 2024
Yes, there are options for both one-day and overnight tours to Sapa. More details can be provided upon request.
Is airport shuttle service available? What are the costs?
5 June 2024
Airport pick-up service is offered at a fee of $17 for a 4-seater car or $19 for a 7-seater car. Additional vehicle options are available as well.
What is the distance from the hotel to Hoan Kiem Lake?
3 July 2024
Hoan Kiem Lake is just a minute's walk away from the hotel.
Are elevators available in the hotel?
15 August 2024
Unfortunately, there is no lift available in the hotel.
Can luggage be stored at the hotel while I travel?
1 September 2024
Yes, luggage storage services are available for guests while traveling.
Is smoking allowed on balconies at the hotel?
18 September 2024
Yes, smoking is permitted on the balcony areas. Please indicate the dates you plan to stay for availability checks.
Is there an option for late check-out if I pay an extra fee?
22 October 2024
Late check-out can be arranged depending on room availability, and additional charges may apply.
Does the hotel provide transportation services for trips to Halong Bay?
10 November 2024
Transportation options, including limousine service to Halong Bay, are available along with various cruise packages.
Are there tours available to Ninh Binh?
3 December 2024
Yes, day trips to Ninh Binh can be arranged. Please provide the number of travelers for more details.

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